top of page

shipping & return

Shipping policy


Free Shipping to Europe, USA and Canada.

The time we need to prepare an order for shipping varies. 
Estimated shipping times:

- North America: 3-5 business days
- Europe: 1-5 business days
- Australia, New Zealand and Oceania: 5-10 business days
- Asia Pacific: 5-10 business days
- Latin America and the Caribbean: 5-10 business days
- North Africa and the Middle East: 5-10 business days


We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

You will receive a tracking link to your email as soon as the order has been shipped. Please allow time for order processing.

Customs and import taxes

All prices include VAT (20%).
The orders from this site are EU customs cleared, processed and shipped by Ad hoc solutions LTD – Sofia, Bulgaria and come with 20% VAT tax included in the prices.
For purchases outside the European Union the customer is responsible for any customs charges that might be applicable.
We're not responsible for delays due to customs.

Return & Exchange Policy

We gladly accept returns
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery

We don't accept exchanges or cancellations
But please contact us if you have any problems with your order.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

bottom of page